Understanding that success in business is rarely achieved in isolation and that effective Facility Management has a key role to play, we offer flexible and measured solutions, delivered with real passion. Our objective is to add value to the properties through a strategic approach to Management.
We also offer bespoke facilities services packages to our clients. Each package varies to suit the client and the subject property, and in some cases delivering one or two services dependent on client size and needs. 
We are more than just suppliers of services, we project-manage our services to deliver cost effective solutions for our partners and clients. We offer everything you need to look after your premises, from office cleaning, waste management to electrical installation and plumbing. We also offer best practiced advice for services outside our skill range.
Totalfix provides a strategic, flexible and transparent approach to Facilities Management believing individual organizations require individual and forward thinking FM solutions. We understand that you want a Facilities Man-agement Partner that is in direct control of its facilities provision through self-delivery of core services and both understands and works to uphold the visions and values of your organization.
We are a fast growing firm run and staffed by a dedicated team of seasoned professionals deeply committed to delivering Total Quality Management [TQM], as we continually expand our product range by refining our products and initiating value added services, while adapting them to changes in our business environment; in line with our clients needs.
In a global economy where budgets are carefully crafted and expenses closely monitored, our clients depend on us to provide total maintenance services in line with projects of any scale that align with their business goals and our professional commitment to excellence and safety.
Our management services include facility site management, planning/scheduling, preventive/predictive maintenance, professional safety, procurement/inventory of materials and personnel supervision.
Operations & Service
Our Operations & Service Team plans and manages facility maintenance projects. These projects are identified during annual building inspections usually as a result of routine or emergency maintenance calls throughout the year. Typically these projects involve building systems or infrastructure of existing spaces on the premises. Maintenance projects are prioritized based on the urgency of the defect and the availability of funding each fiscal year. Our Team is dedicated to defining precautionary measures, aimed at identifying and preventing breakdowns and lapses in the operational stability of Building Facilities.
Our vast knowledge of experience and periodic review of innovative, sustainable and applicable practices in the Facility Management Industry is a standard we share with our numerous clients, as we are dedicated to providing Total Quality Management to boost satisfaction.
Team Responsibility
Responsibilities of our facility managers often cover several departments, as well as central services that link to all the teams in an organisation. In smaller companies, duties may include more practical and hands-on tasks. Our Team professionals are employed on a consultancy basis, contracted to manage some or all of these activities ;
Typical tasks may include:
- preparing documents/records to detail periodic and preventive maintenance;
- project management, supervising and coordinating work of contractors;
- investigating availability and suitability of options for replacement or refurbishment ;
- calculating and comparing costs for required goods or services to achieve maximum value for money;
- planning for future development in line with strategic business objectives;
- managing and leading change to ensure minimum disruption to core activities;
- liaising with tenants of commercial properties;
- directing and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;
- ensuring the building meets health and safety requirements;
- checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;
- coordinating and leading one or more teams to cover various areas of responsibility;
- using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement;
- responding appropriately to emergencies or urgent issues as they arise.
Facility Management Tools & Services
Our tools vary from:
- Checklists
- Inventories
- Models & Templates
- System Modules
- Mechanical & Technical Modules
- Safety and Emergency System
- Schematic Layouts
Our services range from
- System maintenance and servicing of Generator sets, Air Conditioning Units and Water Treatment Facilities.
- Building and Structural components maintenance.
- Refurbishment and improvement of facilities and under-utilized areas.
- Security and Cleaning.
- Landscaping and Waste Management.
- Service Charge Management.
- Our Operation – involves keeping the facilities running in accordance to its functional objective by coordinating, operating, servicing and repairing installed systems/components.
- Our Tools – are based on standards and techniques we have adopted and modified to suit and conform to the core activities of our clients’ organizations; based on our years of experience, we are able to design additional tools to improve our methods of services where ever we are needed.
- Our Conduct of Service – based on our ethical standards and core values of integrity, innovation, responsibility and an astute level of professionalism; we guarantee our clients’ that we are competent to serve satisfactorily.
